Each and every staff member I encountered were top notch; super helpful - willing to go over and beyond... courteous, nice... all the above. Loved the theme - enjoyed the TV screens in the elevators; gave a great vibe. Hotel was clean... pool side was small but did the job. Restaurants were fun; we didn't eat there but enjoyed walking around them. Location was prime. Bed was super cozy.
Karen
julho de 2023
Location, friendly and upbeat staff, room was mostly clean, good view. Good room rate for the location. Easy access to transportation, theaters. Most of the City noise could not be heard in the room. Use of technology for requesting service, privacy. Decor created a great vibe. Can't say enough about the friendliness of the staff.
Linda
março de 2023
The location was perfect! Easy to get to from Penn Station and close to everything. Restaurants were fantastic. Rooms were clean and beds super comfortable. Each and every staff member was amazing! They greeted you each time you went in and out. Were so helpful and just lovely to interact with!
Deborah
abril de 2023
Clean, comfortable, great restaurant, friendly & helpful staff Rooms are clean, small but that is too be expected in NYC. Nice view from window of pool on 7th floor. Sliding bathroom door to save space. Eco flush toilets. Walk-in shower with a rainfall shower head and hand shower. Bed was comfortable. USB ports for charging your phone or other devices. You could cast your Netflix ... They use GetStreaming.tv. Wifi was decent. They replenish the fridge with free bottles of water every day. Margaritaville coffee k-cups. Parking close by across the street on 40th Avenue W The garage is called Icon Parking and the discounted rate is $45 USD per day. Just make sure to validate your parking receipt at the hotel to get the discount. Pool was nice. It could get quite crowded later during the day. Better to go for an early morning swim. Restaurant had good food and was fun. Check out lady liberty raise her Margarita glass every hour.
Jason
julho de 2022
from check in to check out this hotel exceeded our expectations. I liked the fact there was security on the door. Every single member of staff were lovely. The pool and bar area were outstanding and when we walked into our room - wow!!!! 28th floor to ceiling windows, everything you need. A hairdryer, comfy beds, steamer, coffee machine, amazing shower with shampoo, conditioner and bodywash. Snack bars, pool bars, lobby bars, rooftop bars, restaurant on site!! I'll never stay anywhere different in New York again. Did i mention the pool? hahah what a way to end a day sightseeing ready for the evening to cool off and have a margarita and for the kids to have a break from the city. Having looked at Rui Plaza, M Social and Moxi (all reviewed as equally great) i am so glad i chose this place for us. The value was similar to other hotels of similar standard but hey this has the pool and the staff that made this place extra special. Special mention to Jay our server in the restaurant. thanks Bud!
Karen
junho de 2023
We loved the tropical, cheerful atmosphere and the fun music in the restaurants and elevators. Fun whale tail knobs on bathroom sink. The staff were always friendly and greeted us with a smile. Valentyna gave us a bottle of Prosecco and some chocolates for our anniversary. We ate breakfast once, lunch once, and dinner once at the main restaurant. We felt the quality of our lunch and dinner meals was better than breakfast. The food and service at breakfast were very average. Our dinner waiter was outstanding.
Steven
setembro de 2023
The location was wonderful, staff were friendly, and the bed was very comfortable. The rooms were really quiet and the pool was nice, the pool deck area great.
Alycia
abril de 2023
Your resort is, in general, great.. Your staff was great, the rooms were great, etc.
John
agosto de 2022
It was great. The staff was wonderful. Location was close to everything. You could walk right out and find everything. Housekeeping was also amazing!
Ashley
fevereiro de 2023
Was a great location. Everything was really clean. Staff was very friendly and helpful.
Pamela
julho de 2023